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Privacy Policy for your spade46 account

Your spade46 account connects live casino tables, slot rooms such as Gold Train and Burning Hot, and sportsbook access in one lobby; this Privacy Policy explains what account…

Malaysia privacy contextAccount data handlingCookie choicesTouch 'n Go, GrabPay, Boost dan FPX
spade46 Privacy Policy for your spade46 account
CONTACT ROUTES

Privacy contacts for Malaysia account choices

Privacy requests need a path you can use without guessing where to send them. Start from your account inbox when you can sign in, because it lets us confirm ownership faster. If you cannot access the account, use email or live chat and include the phone number or email linked to your profile. We aim to acknowledge privacy messages within two working days, then explain the next step in clear terms.

Team online

Account inbox

Use the message centre after signing in when you want a copy of account data, a correction, or an update to contact details. This route already carries your account reference, so checks usually move faster.

Privacy email

Send email when you cannot sign in or need to attach proof for a data request. Include only what helps us identify the account, and avoid sending card numbers or full bank screenshots.

Live chat handover

Chat can route urgent privacy concerns to the right desk, such as a suspected account access issue or a wrong phone number. The agent may ask security questions before sharing any account-specific reply.

HANDLING CARE

How we handle account privacy

We write this policy from the way our account and wallet systems actually work. Registration, login, cookies, payment matching and withdrawals each create different records, so we treat…

Data we collect

During registration and account use, we may collect your name, mobile number, email, login time, device type, IP address and…

Cookie choices

Cookies help remember your session, language choice and security state across pages.

Security checks

When a login looks unusual, we may compare device signals, location pattern and recent account actions before allowing sensitive changes.

Payment privacy

Touch 'n Go, GrabPay, Boost dan FPX references are stored with transaction status, time and account match results.

Retention periods

Some records are kept while your account is active, while payment and verification files may be retained longer when required…

Change requests

You can ask us to correct account details, update contact points, or explain how a record is used.

Privacy questions before you join

Before you open an account, you may want to know what data is collected, why it is needed and how to reach us later. These answers focus on the Privacy Policy only, including access requests, cookies, payment records and account security checks. If your question involves local eligibility, remember that access depends on local law and is available where local law permits.

We may collect your name, contact details, login records, device data, IP address, wallet references, verification files and messages with our team. The exact data depends on what you use and which checks apply.

Yes. Send the request through your account inbox or privacy email, and we will verify ownership before sharing a copy. Some records may be withheld when law, security or another person's privacy requires it.

Use your account inbox when you can sign in, or contact us by email if access is blocked. We may ask for proof before changing mobile numbers, email addresses or verification details.

Payment records help match Touch 'n Go, GrabPay, Boost dan FPX activity to your account, resolve transaction disputes and meet legal duties. We keep the record only for the period needed for those purposes.

Cookies can remember your session, security state and language preference. You can manage them through your browser, but blocking essential cookies may prevent sign-in, wallet checks or live table access from working.

We share data with payment processors, security vendors, hosting partners and authorities only when needed for account operation, verification, legal duties or valid requests. We do not sell your personal data.

Some choices, such as blocking essential cookies or refusing required verification, may limit account access because we cannot complete security checks. Eligibility also depends on local law and is available where local law permits.